Domestic Shipping (United States)
We offer multiple shipping options to ensure your Golden Goose sneakers arrive safely and on time. All orders are processed within 1-2 business days from our New York facility.
| Shipping Method | Delivery Time | Cost | Tracking |
|---|---|---|---|
| Standard Shipping | 5-7 business days | $9.99 | ✓ Included |
| Express Shipping | 2-3 business days | $19.99 | ✓ Included |
| Next Day Delivery | 1 business day | $39.99 | ✓ Priority Tracking |
| Free Standard Shipping | 5-7 business days | FREE | ✓ On orders over $200 |
Free Shipping Promotion
Enjoy complimentary standard shipping on all orders over $200. No promo code required - discount automatically applied at checkout.
Processing Time
Orders placed before 2:00 PM EST Monday through Friday will be processed the same day. Weekend orders will be processed on the following business day. During peak seasons (holidays, sales events), processing may take an additional 1-2 business days.
Shipping Restrictions
- We do not ship to PO Boxes for security reasons
- APO/FPO addresses available with Standard Shipping only
- Some remote areas may require additional delivery time
- Signature confirmation required for orders over $500
International Shipping
We're proud to ship our premium Golden Goose collection worldwide. International orders are shipped via DHL Express or FedEx International Priority for secure, trackable delivery.
Important Notice
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in your order total and vary by destination.
🇨🇦 Canada
🇬🇧 United Kingdom
🇪🇺 European Union
🇦🇺 Australia
🇯🇵 Japan
🌏 Rest of World
International Shipping Restrictions
Due to various regulations and logistics constraints, we cannot ship to certain locations. Please contact our customer service team if you're unsure about delivery to your address.
Track Your Order
Once your order ships, you'll receive a confirmation email with tracking information. Track your package status below:
Need help? Contact us at [email protected] or call +1-212-555-0147
Packaging & Security
Premium Packaging
Every Golden Goose purchase is carefully packaged in our signature boxes with protective materials to ensure your sneakers arrive in perfect condition. We use eco-friendly packaging materials whenever possible.
Security Features
- All packages include tamper-evident sealing
- High-value orders require signature confirmation
- Discrete packaging available upon request
- Full insurance coverage on all shipments
- Real-time GPS tracking for premium shipping options
Delivery Attempt Policy
If no one is available to receive your package, our carrier will make up to 3 delivery attempts. After the final attempt, packages will be held at the local facility for 5 business days before being returned to us.
Shipping FAQ
Address changes are only possible if your order hasn't been processed yet. Please contact our customer service team immediately at [email protected] or +1-212-555-0147. Once shipped, address changes cannot be made through us and must be handled directly with the shipping carrier.
All our shipments are fully insured. If your package is lost in transit or arrives damaged, please contact us within 48 hours of the expected delivery date. We'll immediately start a claim process and either reship your order or provide a full refund.
Weekend delivery is available for Next Day and Express shipping options for an additional fee. This service is currently only available in major metropolitan areas within the United States. International weekend delivery is not available.
Yes, you can ship to any address different from your billing address. For security purposes, orders over $500 shipping to different addresses may require additional verification before processing.
Customs duties and taxes vary by country and are determined by your local customs office based on the declared value of your order. These fees are separate from shipping costs and are the responsibility of the customer. Contact your local customs office for specific rates.
While we cannot guarantee specific delivery dates, you can request preferred delivery dates in the order notes. We'll do our best to accommodate your request. For time-sensitive deliveries, we recommend choosing Express or Next Day shipping options.
Need Help?
Our shipping specialists are here to help with any questions or concerns.
Email: [email protected]
Phone: +1-212-555-0147
Hours: Monday-Friday 9:00 AM - 8:00 PM EST